Locally Led, Built for the Long Term
Kitset Assembly Services North Georgia, is has been established to develop and support the Kitset Assembly Services network across North Georgia as its Master Area Franchisee.
WHY KITSET? WHY NORTH GEORGIA?
Kitset North Georgia was formed to bring Kitset Assembly Services' proven mobile assembly model to North Georgia — a region of roughly 5.6 million people across 52 distinct territories, from urban Atlanta to the North Georgia Mountains and Athens. As Master Area Franchisee, Kitset North Georgia's job is to recruit, onboard, and support the unit franchisees who will run Kitset businesses in each of those territories, building a regional network from the ground up.
RANDY NOVAK
Randy Novak brings more than 25 years of enterprise technology leadership, operations management, and client services experience to Kitset North Georgia. A long-time resident of the metro Atlanta area — having called Buford, Georgia home since 1995 — Mr. Novak combines deep corporate expertise with an intimate knowledge of the North Georgia business community, making him exceptionally well-positioned to build and operate the Kitset Assembly Services master franchise across the region.
Decades of enterprise operations and client services leadership — now applied to building and supporting Kitset Assembly Services North Georgia franchise network.
Most recently, Mr. Novak served as Director of IT Operations, Service Delivery & Governance at Wheels, LLC, a leading fleet management and driver services company. In this role, he held full operational and financial responsibility for global IT support services serving more than 3,500 users across multiple countries.
Prior to Wheels, LLC, Mr. Novak served as Senior Program Manager at Dell Technologies, where he executed strategic technology projects for Fortune 500 clients, managing complex multi-stakeholder engagements, vendor relationships, and large-scale program delivery. Earlier in his career, he held the role of Service Delivery Manager at IBM Global Services, overseeing managed services engagements for large enterprise accounts — experience that instilled a rigorous, client-first service culture and a deep understanding of franchise-relevant concepts including service level agreements, performance metrics, escalation management, and continuous improvement.
OUR APPROACH
Data-Driven Territory Development
Every one of the 52 territories has been profiled with real demographic and household data before we bring it to a prospective franchisee.
Operational Rigor
Long-Term Regional Focus
Kitset North Georgia is building for the long run — not a quick rollout, but a durable regional network of well-supported operators.
OUR CORE VALUES
Balance - We work to live, not live to work, we prioritize our team's health, safety, family, faith and community. Afterall, they are the reason we work.
Proactive - We are proactive, so we don't have to be reactive. We plan ahead and are prepared for the day.
Growth - We are human, we make mistakes, we own own mistakes, learn from them, correct them and share what we've learned and we're better because of it.
Customer Focused - Everything we do is focused on making our customer's lives easier.
Co-Create - We share knowledge internally and with our customers to co-create value.
Team - We're a team because we want to be a team. We work together to ensure that we are having fun at work, living our core values, and support each other.
WANT TO LEARN MORE ABOUT KITSET OR THE OPPORTUNITY?
Reach out directly — we're happy to talk through the business, the territories, and what it takes to get started.
Your happiness is our primary focus
“We are very impressed and happy with Paul for doing a fantastic job this morning. He was right on time, friendly, professional and did an excellent job."
- Shalu T.
“David came this morning and assembled our flat pack – an eight cube bookcase. He was fantastic. Very friendly, and organised – had it finished in no time. He even took the packing away with him which is fantastic as we have moved into a new home and unpacking.”
Becca D.
“would like to commend the 2 gentlemen who were employed to assemble 2 massive wardrobes. They were efficient, friendly and informative placing safety above all else. Their workmanship and skills were amazing and I will only ever use them again to assemble and install.”
Angelina D.
“I highly recommend Ray. He did an amazing job assembling our TV entertainment unit, our King size bed frame and under bed storage and our pantry cabinets and foyer/entrance storage. Massive jobs! Ray tackled them all with professionalism, efficiency and accuracy!”
Isabella S.
“The entire assembly was excellent. They were courteous, helpful, the bookshelves are secure and they look wonderful. I was impressed with their workmanship Thank you for this opportunity to tell you. Carmel“
Carmel M.
“This installation was the easiest and most professional ever. Nicholas was an absolute pleasure to work with and we are thrilled with the result. We could not recommend him highly enough. Thank you”
Claudine T.
“Bert was great! He called ahead and arrived on time. He was knowledgeable and asked us before making any assumptions around height and positioning. Great job mate!”
Ashnoti S.
“Bert was great! He called ahead and arrived on time. He was knowledgeable and asked us before making any assumptions around height and positioning. Great job mate!”
Ashnoti S.
“Liam is nothing short of fantastic. Courteous, prompt and goes over and above. If all your assemblers were to be like him as you grow your business you will be very successful. All the best with the business growth.”
Aaron S.
“Assembler did an excellent job in assembling my entertainment unit I would have no hesitation in recommending him.”
“Great service. Steve was prompt, nice, helpful and James in the office was efficient always calling when he said he would, following up and I couldn’t be happier.”
Anne M.
“Our guy was the best - highly recommend. communication letting us know he was running late was great. He was courteous and hard working.”
Wendy C.
“Graham was a thorough professional. He came on time as promised and completed the job as per our expectation”
Darshan M.
“Nicholas is an absolute champion. His professionalism is 10/10 plus he's so easy to talk to. He mounted all by himself 9 IKEA large wardrobes ??. I will recommend him day or night!”
Sergio M.
“I would highly recommend this Company. They phoned the day before to confirm the time and were here on time. They were very professional and did a great job.”
Jennifer W.
“The two young fellas that assembled my furniture were very good. They were tidy and I could here them making sure to take care of my floors while moving things around. Great job done!“
Senem E.
“Kitset assembly services where great 10/10 Nick and Dianna where so kind thoughtful efficient and hard working 10/10”
Adrien G.
“Brendon, did an excellent job. He is very friendly courteous. I give 5 star for this excellent service. well done Brendon“
Aurora J.
“Fantastic job- on time, perfectly assembled and all packaging removed at the end. Couldn’t have asked for more!”
Susan T.
“Warren was very professional and did an amazing job. Very happy with all aspects of the process!”
“Mike is a professional to the highest utmost degree. On time, efficient, friendly and most importantly did the job perfectly. Absolutely fantastic A+ service!”
Tim D
“Bert Barbieri was absolutely fantastic. He did quick, efficient, polite, and did an excellent job. Thanks Bert. We would always choose you.”
Jennifer B.
“Liam was fantastic and did an excellent job assembling all my items. He was friendly, helpful, polite and professional. I would definitely use your company again and have already recommended it to others. I am very happy to have all my furniture set up!”
Rosie B.
“I was super impressed with the person who organised this in the office - Deb, who kept in touch and was super helpful, and the assembly man, who was quick and friendly.”
Alicia H.
“The team was very punctual, very professional and did a great job. I will absolutely use them again and will recommend them. Thanks so much!“
Susan C.
“Absolutely marvellous service. It was a pleasure to meet Ernst. I would definitely recommend him to all my friends. He did his job professionally and was very clean and organised.”
Umer M.
“Mike did a great job and was lovely!! A great addition to your team. He was even quiet around my 6 month old. Thank you for the service.”
Justin D.
“Hassan is very neat and I can see his care in assembling the items even to the tiniest detail. Also very helpful. Thank you Hassan, great job!”
Yin M.
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