If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Privacy Officer
Kitset Assembly Services U.S. LLC
Email: [email protected]
Website: www.kitsetassemblyservices.com
Mailing Address: 7400 N Oracle Road, Suite 150-410, Tucson, Arizona 85704
ToolGuy Group: 130b Bush Road, Rosedale, Auckalnd 0632, new Zealand

We may collect personal information including:

• your name;
• phone number;
• email address;
• physical address;
• billing and payment information;
• booking and service details;
• communications with us;
• survey or promotional responses;
• device and browser information;
• IP address and website usage information; and
• any other information you choose to provide.

If you provide information about another person, you represent that you are authorized to do so.

We collect information:

• directly from you when you contact us, request a quote, book services or use our website;
• from franchisees, contractors, retail partners and referral partners;
• from payment processors and service providers;
• automatically through cookies, analytics and similar technologies; and
• from publicly available sources where permitted by law.

We may use personal information to:

• provide products and services;
• process bookings and payments;
• communicate with you;
• provide customer support;
• improve our website and services;
• conduct analytics and market research;
• manage disputes and complaints;
• comply with legal obligations;
• detect fraud or security incidents; and
• send marketing communications where permitted by law.

You may opt out of promotional emails at any time using the unsubscribe link included in our communications.

We may use cookies, pixels, analytics tools and similar technologies to:

• operate and improve our website;
• understand website traffic and usage;
• personalize content and advertising; and
• measure marketing effectiveness.

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

We may share personal information with:

• companies within the ToolGuy Group;
• franchisees, contractors and service providers;
• payment processors and technology providers;
• professional advisers and insurers;
• regulators or law enforcement where required by law; and
• purchasers or prospective purchasers of our business.

We do not sell personal information for monetary compensation.

Because Kitset US is part of the ToolGuy Group, personal information may be transferred to and processed in New Zealand and other countries where our service providers operate.

By using our services, you acknowledge that your information may be processed outside the United States and may be subject to foreign laws.

We use reasonable administrative, technical and physical safeguards to protect personal information from unauthorized access, disclosure or misuse.

However, no method of internet transmission or electronic storage is completely secure.

We retain personal information only as long as reasonably necessary for business, legal or operational purposes.

When no longer required, we take reasonable steps to securely delete or de-identify personal information.

Depending on your state of residence, you may have rights regarding your personal information, including:

• the right to know what information we collect;
• the right to access personal information;
• the right to request deletion of personal information;
• the right to correct inaccurate information;
• the right to opt out of certain data sharing or targeted advertising; and
• the right not to be discriminated against for exercising privacy rights.

To exercise any applicable rights, contact us using the details above.

We may need to verify your identity before processing requests.

If you are a California resident, you may have additional rights under California law, including rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

California residents may request information about:

• categories of personal information collected;
• purposes for collection;
• categories of third parties receiving information; and
• specific pieces of personal information collected.

California residents may also request deletion or correction of personal information, subject to legal exceptions.

Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time by publishing an updated version on our website.

Changes become effective when posted.